BECAUSE THERE IS A FUTURE WORTH SEEING | WE CREATED A TECHNICAL SYSTEM | NOW WE DESIGN EYEWEAR WORN WITH CONFIDENCE |BECAUSE THERE IS A FUTURE WORTH SEEING | WE CREATED A TECHNICAL SYSTEM | NOW WE DESIGN EYEWEAR WORN WITH CONFIDENCE |
These terms and conditions govern the sale of FLAMA product through this site, both consumer purchases and professional orders.Every consumer purchase carries the statutory guarantee of conformity of the delivery country, which is three years in Spain. It is a buyer's right and cannot be reduced or replaced by a shorter commercial warranty.For online purchases, consumers have 14 calendar days from delivery to withdraw from the contract without giving a reason. Purchases by opticians and companies are not consumer purchases: they are governed by the commercial agreement signed with FLAMA.Mainland Spain and the Balearic Islands: €4.90. Canary Islands, Ceuta and Melilla: €7.90. Free shipping within Spain from €99.00.Europe: €9.90; free shipping from €190.00.United States: €39.00, with no free-shipping threshold.Free-shipping thresholds apply to products after discounts, excluding shipping charges.Europe includes the other EU countries, the United Kingdom, Switzerland and Norway.Private customers: Spain 1–3 business days; Europe 3–5 business days; United States 3–10 business days.The production time for made-to-order LAB frames is confirmed separately.Spain: €5.00 excluding VAT; free from €500.00 excluding VAT or 15 merchandise units. Europe: €13.00 excluding VAT per order, with no free shipping. For the United States, request a professional quote.Shipping rates exclude VAT; tax depends on the documented transaction. Specific terms in signed professional agreements remain applicable.Professional customers: Spain 1–7 business days; Europe 3–10 business days; United States 3–10 business days.Timing depends on the order's volume and characteristics. Delivery and terms are confirmed during the professional order review.
